As part of our commitments to superior customer service, the Powderhorn Agency offers our customers the opportunity to report a claim on-line. This on-line capability was created to make the reporting of routine claims more convenient. If you prefer to call, our telephone number can be found at the end of this page.
How does it work?
After you submit this on-line report, it will be electronically routed to an employee that is best suited to handle your claim. You will receive a return e-mail acknowledging that we have received your claim report. Within three business days, one of our claims service representatives will review it and initiate the claims process. Providing your contact information on this form is necessary in the event we need to call you for more details.
How long will it take to report the claim?
It depends on the type of the claim and if all required criteria is met. You can anticipate the on-line process to take no more than 15 minutes to complete.
What information do I need to report a claim?
Again, it depends on the type of claim and all criteria being met as well as the complexity of your loss. This on-line process will guide you through the procedure and prompt you for details. It is designed so that you only need to complete the information you know.
To proceed, please choose the type of claim that applies to your situation: